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RSundaram
02-01-2009, 04:29 PM
My dear VN
HAPPY NEW YEAR
I do not know if my information is correct. I gather from a few friends whom I have polled from Pune, Kolkata, Chennai, Bangalore etc most of the branches of SBI has not yet computed and credited pension under para 4.2. I wonder why this should happen as more than a month has passed after the deadline given in the OM. 14/10/2008. As I perhaps said earlier within these four months the concerned PDAs could have generated revised PPOs showing figures for arrears and sent to banks . As a pensioner activist you must be keeping a tab on the situation. I am advising my friends to have patience and not inundate the Banks with representations. You may like to reassure the anxious pensioners if you have some information about when the task is likely to be over at least in all cases where there are no document deficiencies.
With love and regards
R.Sundaram

vnatarajan
02-01-2009, 07:16 PM
Dear Shri Sundaram

SBI was one of or rather THE earliest to give the first instalment ie as per 2.26 multiplication formula -Pension Fitment Table at quite a few locations/branches in Chennai.

However when it came to fixation applying the 14th Oct 08 OMs annexure II, things got delayed. One of my friends -Shri PKRanaganathan, who is a SBI disbursed pensioner had experienced the delays and he has first hand knowledge on the reason for the same.

It appears all the PPO- copies of pensioners had been withdrawn from the PDBs to the Central Pension Branch within the City say Chennai in his case and they are dealing with the fixation of final pension in each and every case. Perhaps to avoid any over-payment/ errors etc.

After 3 weeks delay, he has got his final pension about a week back. (They have been dealing with the Pension cases perhaps only on limited number basis each day/ on limited days per week!!!)

In another case, as the scale of pay detail was not available in the PPO, matter had to be settled by the CGM at Chennai who was kind enough to accept the reasoning/ proof and explanation given by the concerned Senior Pensioner and the matter was settled.DElay was inevitable.

SBI HAS A LARGE NUMBER OF PENSIONERS ON ITS ROLLS _ AND ALSO IN MANY OF ITS BRANCHES IN METROS and hence the volume of workload is another excuse given!

However I find in Bangalore also things had started moving after initial inertia.

So unless there is a technical problem like missing data etc, there may not be any need to flood with reps.! As you have rightly observed some more patience may lead to a satisfactory outcome!

(I HAVE ALSO REQUESTED SHRI PKRANGANATHAN/ SHRI AVMUKUNTHARAJAN my Forum EC members to give some guidance on this posting)

Regards
VNatarajan

rama1948
03-01-2009, 11:25 AM
Hello All,
My experience in getting my pension revised as per 4.2 is as follows( I am in SBI, Secunderabad, retd from Dept of Space, TVM after 21.5 yrs= 26.5 ,QS in the grade 4500-150-5700 on 1.1.1993, I got my pension fixed as per 2.26 fitment table during Sept, along with arrears also): Now i started following the various threads in G-connect and enquired in my branch. I was told to approach Central Pension Processing Cell, (every metro has one such cell, individual branches do not compute pension etc), went to the CPPC and was asked to submit an application thro' my branch, for revision of my pension as per Pay Band Formula. Did so and got my pension revised as per GO of 14th Oct--4.2, and arrears a week ago. The central Pension cell is not doing all cases under their jurisdiction, they want eligible pensioners to apply thro' their branch. I request all eligible pensioners to APPLY to the Central Pension Processing Cell through their SBI br.

harryrakhraj
15-01-2009, 12:52 PM
Hello All,
My experience in getting my pension revised as per 4.2 is as follows( I am in SBI, Secunderabad, retd from Dept of Space, TVM after 21.5 yrs= 26.5 ,QS in the grade 4500-150-5700 on 1.1.1993, I got my pension fixed as per 2.26 fitment table during Sept, along with arrears also): Now i started following the various threads in G-connect and enquired in my branch. I was told to approach Central Pension Processing Cell, (every metro has one such cell, individual branches do not compute pension etc), went to the CPPC and was asked to submit an application thro' my branch, for revision of my pension as per Pay Band Formula. Did so and got my pension revised as per GO of 14th Oct--4.2, and arrears a week ago. The central Pension cell is not doing all cases under their jurisdiction, they want eligible pensioners to apply thro' their branch. I request all eligible pensioners to APPLY to the Central Pension Processing Cell through their SBI br.
My experience is happily similar to Mr.Rama1948's. I lodged my application with my Pension Disbursing Branch, with a copy to Centralised Pension Processing Centre(CPPC), on 8/12/08, and my revised pension was fixed by 27Dec'08, and the arrears also paid.

I draw my pension from SBI New Delhi, where pensioners live in huge numbers with the corresponding work load on the Bank Branches. Even then the job got done in record time.

My suggestion would be to lodge an application with the Pension Disbursing Branch, enclosing copy of PPO as well as the Working Sheet for arriving at the Revised Pension, and give a copy to the CPPC.

Hopefully this should get the desired results within 2-3 weeks.

RSundaram
21-01-2009, 09:27 AM
My dear VN
I met a lot of my erstwhile colleagues yesterday retired from the Ordnance Factories and it appears that the SBI takes up the case for revision under Para 4.2 only in cases where the officers go to their Firstline Beach office with their own calculations and a copy of the PPO and meet the Chief Manager Mr. Shanmugham or his assistant Mr Viswanathan. I am informed Mr. Shanmugham is very kind and prompt but there is a further processing at the Central Data Centre at Navi Mumbai and it takes time. SBI in my opinion is clearly flouting the letter and the spirit of the directions from the Min of Fin since pension under Para 4.2 has to be fixed suo moto by the Pension Disbursing Bank and in case of inadequacy of data should take up with the Concerned Pension Disbursing Authority. What about those who cannot go for health reasons or ignorance of this requirement of meeting Mr.Shanmugham?

From your Pesnioners' Forum, on behalf of of all of us, you may like to write (or email) to the SBI Chairman, Local Head Quarters Top Boss and the Ombudsman reminding them of the directions by the Min Of Finance in the OM dated 14.10.2008.
Love and regards
RSundaram

vnatarajan
21-01-2009, 04:08 PM
Dear Shri Sundaram,

I shall ask our Forum's Gen Sec - Shri A V Mukuntharajan to formally write as advised by you.

In a recent case of a lady Family Pensioner - old lady 84 yrs -can not walk without escort etc., her well informed son (ex Bank Employee- VRS) had argued for her case (with a SBI branch) and also given a letter signed by her authorising him to present her case etc. Certain ego problems stood in the way at Branch level dealings. The son approached me for actions to be pursued. I explained that the fault was that of the F/ Pensioner's as she did not have her original/ even photo-copy of the PPO. I advised him to make one more attempt by giving the calculations etc from existing pension amount, proof of DOB from her own records of FD accts/ other Photo Ids/ Pan card etc and also politely seek their reply in written form in case the request is rejected! (Thereafter I had advised him to write to the Pension authorities at Allahabad as she was a Defence Civilian F/Pensioner, suggesting the format). ALL THRU - the bank did have a copy of the PPO with them - but the same had perhaps been withdrawn back to the central pension branch. ( This was the basic reason the branch was not able to settle the matter??).

All this happened about 10 days back- but three days back- the gentlemen rang up to say everything was fine and the SBI had settled the matter without any problems! I think bank acted without much problem on the second letter.

I think most banks are sympathetic and do cooperate in most cases - unless the records are highly ambiguous!.THEY WANT SOME SUBMISSION_ COMMITMENT FROM THE PENSIONER (to avoid wrong/ over payment). No harm if pensioner can oblige. Because going for any other alternative is worse!

BETTER FOR PENSIONER'S TO ADDRESS A LETTER TO THE BANK WITH DETAILS. FOR THOSE WHO HAVE NO SUPPORT, I think friends/ relatives must help.

TODAY ALSO, ONE OF MY CLOSE FRIENDS,DHAMAL N SESHAGIRI, ex-DIRECTOR, GSI Vice President in TNCA (I think) COMPLAINED THAT SBI Tvmyur HAS NOT YET GIVEN HIM THE FULL PENSION SO FAR. His records - PPO etc are all perfect. Delay is due to abnormal no. of cases- and the SBI taking its own time to clear the backlog!

Regards

vnatarajan

bvk.Raja
06-02-2009, 11:31 AM
Today is 6th feb09 i have not got my pension as per 4.2 i have given my application to my sbi bank branch on nov08&13jan09 and on inquiry they says you have to wait till you get it .My case is in sbi bangalore can i get help from your end

vnatarajan
06-02-2009, 01:22 PM
Dear Mr Raja,

There were lot of cases of delay in SBI disbursals- but once you have given your application, it may be somewhat faster.'

In Chennai also, lots of cases of delays werer there, and the reasons as explained by them (cd be correct also!!!) were mainly due to the fact:

1. They have a large number of pensioners on their disbursal rolls.

2. They had taken all the PPOs from branches in most cases to their central pension cell which had perhaps limited staff to deal the cases.

3.Unless they knew wh cases needed fixation (beyond the fitment table/ 4.2 para provision etc) one had to wait in the queue to get the fixation!. If application is given by the affected pensioner, then they will know the case- otherwise it may be difficult for the bank to identify such a case instantly.

4.Initially many pensioners were not giving any application- but later many understood the situation and such cases were settled in a quicker manner.

So whereever pensioners need fixation, in their own interest, it is necessary to give applications with whatever proof of scale of pay (if not mentioned in PPO) is available with them so that the same can be quicker!

CANARA BABK AT BANGALORE IS THE WORST. MANY PENSIONERS HAD/ HAVE TO CALCULATE/DOWNLOAD THE DUE-DRAWN STATEMENT FROM THE PENSIONERS" PORTAL OF GOVT. OF INDIA, provide it to the bank with some application and then wait for their arrear payments. Earlier they had to go up to the top to get their fitment FIXATION (para 4.2).

I HAVE ADVISED MANY TO CLAIM INTEREST FOR THE DELAYED PERIOD AND ALSO WRITE TO THE OMBUDSMAN if the BANK is not obeying Govt. instructions.

Some forums have complained in a general manner to the Bank authorities to look into the delays.

Regards

vnatarajan

Kanaujiaml
06-02-2009, 07:13 PM
Dear pensioner friends. It is true that the SBI is asking for an application for fixing pension under para 4.2 and I have also given one on 02 02 09. But pensioners in general are not aware about it, some of them are even not aware about para 4.2 and whether it applies to them. Many of them are even not aware about the pay scale from which they retired or which pay scale would be applicable in case of those who reetired prior to 1996.Whenever, anybody wants to know I find it out and let them know about it. Such cases are not much. Most of them are of the view that the Govt. would take care and make arrangements for the payment. So it goes on.

RSundaram
31-03-2009, 12:25 PM
Dear All
I must place on record my grateful thanks on behalf of all pensioners to Mr.Srinvasan AGM in Charge Complaints Cell, Mr. Srinvasa Rao, Mr Asokan and Ms Jayanthi of the SBI Central Pension Processing Cell at First Line Beach Chennai Officers for their empathetic and caring extension of help to pensioners and family pensioners whenever the latter approached them either personally or on phone . Not only that, they deserve great appreciation for promising "to get back" and really getting back to inform the status of fixation of pension in case they were approached on phone . Kudos to SBI Chennai

G.Ramdas
07-04-2009, 10:20 AM
Many pensioners do not bother to verify whether they have received the correct amount of pension from the banks. It is possible that many pensioners are not aware of the latest/correct instructions or have no means to verify the correctness. A recent report in the Economic Times indicates that many pensioners are subjected to various levels of miscalculation by the banks.Read the excerpts as under:

"The Economics Times 26 February 2009
KOLKATA: The next time you go to your bank to draw monthly pension, make sure you get your dues correctly. The Sixth Central Pay Commission has
recently raised pension by 30-40%, but the irony is a significant chunk of the country s 32 lakh civil pensioners are subjected various levels of miscalculation in pension payment order (PPO). "

"The devil, it appears, lies in the process of calculation or miscalculation in this case! The Controller General of Accounts in Delhi has recently pointed out a series of anomalies in disbursement of pension through public sector banks (PSBs). According to the finance ministry s internal documents, deficiencies in part of PSBs range from irregularities in payments to non-submission of life certificates, which is necessary for drawing pensions. There have also been several instances of overpayment. Significantly, State Bank of India (SBI), which handles a huge number of pension accounts, has the largest cases of irregularities. There had been a flaw in the system."

"The central (civil) pensions are authorised and disbursed through Central Pension Accounting Office (CPAO) under the Controller General of Accounts. The CPAO maintains a computerised databank of pensioners. As a result, over 5 lakh pensioners are provided pension related services by the CPAO through more than 32,500 paying bank branches across the country. Yet, it approves that there is scope for further expediting the whole process. "

Read the full report from the following link


http://economictimes.indiatimes.com/Personal-Finance/Savings-Centre/Analysis/Anomalies-in-drawing-monthly-pension/articleshow/4194105.cms (http://http://economictimes.indiatimes.com/Personal-Finance/Savings-Centre/Analysis/Anomalies-in-drawing-monthly-pension/articleshow/4194105.cms)

G.Ramdas

sudacgwb
07-04-2009, 11:12 AM
Friends,

I fully agree with the contents above and like to state:

1. Very few pensioners have cared to chech up the pension disbursed by banks after revision as the initial revision of pension was less than the actual due for the genuine reason; the table that was published by gazette for quick conversion itself was not applicable to most of the people. Because the revision was not only a funciton of old pension but also on THE GRADE OR THE SCALE FROM WHICH THE OFFICIAL RETIRED.
Secondly, the pensioners with above 80 years are eligible for extra pension. Banks had not calculated it whenever they dont have the date of birth, particulary of the family pensioner.

2. Needless to add, the pensioners must compute the revision using the calculators available in gconnect. and whenever found the value not correct, must make use of the "PENSIONERSPORTAL.COM" and register the grievance with all the facts properly recorded.

3. Pensioners organisations are of great value to get the redressal as they are recognised by the govt. with financial allocation to them. I was greated helped by the RREWA who took personalised interest.

4. As there is an inordinate delay in the payment of revised pension to pensioners, I call upon the Pensioners Association to get a ruling from the govt. or court for the payment of interest towards the dealy in disbursing the arrears of pension. The revision that was due in Sept. 2008 should have been paid at least by 31/12/2008. I feel the pensioners deserve interest for the late disbursement of the revised pension. The retired employees caonnot be held responsible for the delay.

ss

sundarar
07-04-2009, 12:31 PM
Dear Sirs,

The First and foremost responsibility lies with the Organisation from which the individual had retired. They have to ensure that their retiree is getting the right amount due though the Banks are only disbursing authorities. Wherever, the pension is getting revised beyond the pension table annexed to OM dt. 1.9.2008, or that annexed to 3.10.2008/14.10.2008, the banks necessarily are in need of the scale of pay from which the pensioner had retired. And in case of seniors, the age factor. Both these information are not available in the PPO. In which case, it is the responsibility of the pension cell of the Organisations which authorised the pension, to provide theinformation required under the revised pension structure. They instead of waiting for Banks to approach can come forward to provide the details to the concerned banks. They should gather the data and the pensioners also may have to approach the pension authorising officer to get the details. Even after a period of about 7 months both Banks as well as PAO don't get co-ordinated with each other. The concerned branches that actually release pension every month have to get instructions from their centralised pension cell. We have prepared a format and sent to the centralised pension cell through the concerned branch, a copy of which can also got endorsed by PAO, if necessary. As Shri SS brought out, the pensioners had been put into hardship by this delayed payment, and they should get remedy for the delay. Even in some cases, the 40% arrears is being released in instalments. It is definitely an issue of concern. The calculator of pensionersportal website may be useful in this regard to know the actual pension payable. I will soon mail the copy of format which we, the pensioners prepared ourselves for the Bank.

Best Regards
Sundarar.

sudacgwb
07-04-2009, 01:00 PM
Dear Sirs,

It is necessary for the associations/individuals to make concerted efforts to get the interest for the late payment of revised pension/arrears say from 1/1/2009. Simultaneously the govt should fix the responsibility for the inordinate delay. Unless this is done the pensioners will be at the mercy of the banks / their parent department who will go scot free for the lapse. Govt wont expect the retired employees to run around the banks and department for their rightful dues.

In fact Income Tax department pays handsome interest for the delayed repayment of refunds due to the assessees.

Unless this is done, pensioners problems are not solved early.

with regards
ss